The following common UK and Europe brands will work with the our warmer:
Heating plate A (included in box - no additional adapter needed): MAM, Spectra, Lansinho
Heating plate B (included in box - no additional adapter needed): Tommee Tippee
Heating plate C (included in box - additional adapter needed except Avent):Avent, Medela, Comotomo, Dr Brown's (Narrow and Wide), NUK First Choice, NUK Nature Sense, Nuby, Nanobebe Flexy
For Nanobebe bottles, please use the adapter included in the starter set.
*One free adapter is included in each purchase of a warmer.

Normally, it takes anywhere from 7-9 minutes. For example, a bottle with 100ml with starting temperature of 20C and heated in a 20C environment will take around 7 minutes to heat up to 37C. Note that the surrounding temperature also affects heating time.

Generally, there are two main causes for leaking: 1) there should be a silicone ring sitting on top of the heating plate, please make sure the silicone ring is in place as it needs to be there to avoid any leaking. 2) The heating plate sometimes can come loose from the adaptor, please make sure the heating plate is tightend regularly. For the Tommee Tippee users, there should be an extra silicone ring in the adaptor, please ensure the silicone is in place to ensure there's no leaking. Please contact us if you need further assistance.

No sorry, INOBY warmer is for liquid. Please don’t use it to warm up food.

No, please don’t use any thickeners when warming up any liquid with the warmer. Please warm up the liquid first with the warmer and then add any thickeners separately

The INOBY warmer works with most pre-made formula. Please email us at hello@inoby.co.uk and we can confirm if your baby's formula works with our warmer.

As a quick reference, it does not work with SMA Anti-Reflux, Premixed Alimentum, Premixed Enfamil A.R. Premixed Similac pro sensitive, premixed Enfimil Gentlease and some other thick based formulas, does not work with plant based milk such as soy or almond milk.

Yes, our warmer is great for breast milk! The warmer heats up the milk evenly and it eliminates the risks of hotspots. But please, be careful and always double check the milk before feeding it to your baby.

You can expect the warmer to heat up to 7 bottles in one charge (based on 100ml bottles). The more liquid in the bottle, the faster the battery will drain - it takes more power to keep the liquid warm.
Please note that this is a guidance for the battery life of the warmer and not how long milk can be warmed up safely. For milk handling and storage guidance, please refer to the NHS website.

Before washing, make sure the warmer is completely turned off. Detach the heating plate and wash with soap and warm water. In addition, you can use either use a cold sterilising such as Milton tablet or use a UV steriliser to sterilise the plate and adaptor. Please do not use a steam sterilser to wash any of the parts as the high temperature will cause the parts to melt. You can also use unscented, alcohol free wipes (similar to those used for breast pump) to clean the heating plate. Please make sure you don't submerge the warmer base in water.

Yes, you can use the warmer to keep the water warm overnight by plugging it with a 3A power adapter. However, we don’t recommend warming breast milk overnight as the milk might get spoiled if it’s heated for a long period of time.

Unfortunately not, the wamrer does not charge and warm up at the same time (this is to avoid the warmer gets overheated). If the warmer is low on battery, please charge the warmer first before using it again.

Yes, it's perfectly safe to bring it on plane. The warmer's battery size is only 5000 mAh, which is smaller than most of the power banks allowed on plane. Just make sure to bring it with you on hand carry luggage and don't check it in.

Yes, we provide each warmer with a 1 year factory warranty. Please contact us at hello@inoby.co.uk for steps required to return a faulty warmer.

Please contact us at hello@inoby.co.uk or send us a message on social media for any other queries you have, we are always happy to help.